This is by far my favorite high limit experience with incredible views of the Atlantic, right behind the dealer. While Ocean has dropped the name Ultra Lounge, it is still how the players and dealers refer to the space. My time at Revel was largely spent in their high limit tables area then known as the Ultra Lounge. Related: New Jersey Sports Betting Ultra Lounge – VIP Gaming With A View Related: Everything you need to know about Hard Rock Hotel & Casino Atlantic City I’m hopeful this remains the standard operating procedure at Ocean. The trend in the industry has been the opposite, and customer service in general has become an afterthought. The best way to ensure that guests are treated well, is to make sure that employees are treated well and feel appreciated. While the grand opening has not officially happened yet, they all stated they feel appreciated and part of a family.

Each one stated that they are hired as a full time employee with benefits and excited about the opportunity to return. I spoke at length with 5 different dealers about their transition away from Revel, and ultimately back to Ocean. The property, the management, and new ownership led by Bruce Deifik has made it a point to make employees and guests feel wanted and appreciated. Every single one of them explicitly discussed how happy they were to be back. Every dealer, floor person and host that I encountered was a former Revel employee. I wasn’t the only one just happy to be back. Photograph ©2018 Eric Rosenthal | Ocean Resort Casino – Soft Opening Mix/Max Blackjack Happy To Be Back!

Ocean casino atlantic city